BaseOps Ecosystem
BaseOps
BaseOps
Operator recording daily activity in a logbook

Messaging & chat

Chat built for city hall, not group chats.

BaseOps messaging keeps conversations tied to your tenants and departments, with retention rules and admin monitoring — not emoji chaos.

Talk about internal messaging Retention policies & monitoring built in

Direct message · Clerk

“Can you review this application before it goes on the agenda?”

Water Department room

Shift notes, outages, and follow-ups in one place.

Dept room
Admin can see metadata, retention, and flags — not gossip. Configurable per tenant.

What’s included

Messaging tuned for municipal operations, not social media.

BaseOps Chat keeps conversations tenant-scoped, department-aware, and audit-conscious, so it fits into the same world as your forms and records.

Private DMs, groups, and department rooms.

Keep the right people in the loop with direct messages, group chats, and department-specific rooms.

  • • One-to-one direct messages for quick questions.
  • • Group chats for projects, shifts, or events.
  • • Department rooms for ongoing operations chatter.

Retention rules and admin monitoring.

Configure how long to keep message history and how much admins can see, per tenant.

  • • Set retention windows that fit your policy.
  • • “Metadata-only” monitoring option for admins.
  • • Designed to coexist with your public records rules.

Presence, cross-tenant options, and email fallback.

See who’s online, decide if cross-tenant chat is allowed, and fall back to email when needed.

  • • Presence indicators you can turn on or off.
  • • Optional cross-tenant conversations for shared services.
  • • Email fallback for critical notifications.

Add-on modules

Chat connects to the work you’re already doing in BaseOps.

Forms & Approvals

Share links to active submissions in chat so staff can review and comment without digging through email.

See Forms module

Logbooks & Shifts

Use department rooms to coordinate daily activity, then record the outcome in logbooks without losing context.

See Logbooks module

Meetings & Minutes

Keep pre-meeting discussion and follow-up tasks where they belong – next to agendas and minutes, not buried in inboxes.

See Meetings module

Ready when you are

Start by modernizing one form, or your entire stack.

We’ll help you pick a starter form and get it launched — then expand to logbooks, meetings, and minutes when you’re ready.

Schedule a walkthrough